1. Purpose and Acceptance

These Terms & Conditions govern the sale, through the website https://www.bbcalagonone.com, of the services offered by BBCalaGonone (Lucio Occhipinti): self-drive boat rental, boat excursions with skipper, boat cruise, and gift vouchers related to these services. By making a booking or purchase on the website, the customer declares to have read, understood and fully accepted the content of this page.

2. Booking & Payment

Bookings are finalised by paying online a deposit equal to 10% of the total via PayPal. The remaining balance is paid directly on site, when picking up the boat or departing for the excursion/boat cruise, according to the payment methods accepted at that time (cash or other, to be agreed).

Upon completion of the deposit payment, the customer receives a unique booking code and a summary of the details entered. The website automatically verifies payment through the PayPal system; in case automatic verification fails, confirmation is given manually by BBCalaGonone within a reasonable timeframe.

3. Requirements for Self-Drive Rental

For self-drive boat rental, the customer must:

Hold a valid boating licence, when required based on engine power and expected distance from the coast, or choose a boat that can be used without a licence within legal limits;
Present a valid ID document at pickup;
Strictly comply with the maximum number of people allowed on board for each boat;
Arrive punctually at the time and box indicated in the booking confirmation.

Failure to meet the above requirements at pickup may result in the rental not being possible, without entitlement to a refund of the deposit.

4. Cancellation Policy

Except as provided by the Zero Weather-Risk Policy (point 5), in case of cancellation by the customer, the following conditions apply to the deposit paid:

Cancellation with more than 7 days' notice before the booked date: full refund of the deposit, or free rescheduling of the date.
Cancellation between 3 and 7 days' notice: 50% refund of the deposit, or free rescheduling of the date (at the customer's discretion).
Cancellation with less than 3 days' notice, or no-show: the deposit is non-refundable.

Note: the percentages indicated above are a standard reference model. Lucio Occhipinti may apply different or more favourable conditions at its discretion, communicating them directly to the customer at the time of the cancellation request.

5. Zero Weather-Risk Policy

In case of adverse weather-marine conditions (rough seas, strong wind) that make going to sea unsafe, as assessed by BBCalaGonone and/or by order of the competent Port Authority, the customer is entitled, at their choice, to:

Reschedule the booking free of charge to a new available date;
Obtain a full refund of the deposit paid.

The decision regarding weather conditions is communicated to the customer with as much notice as possible, generally by the evening before or the morning of the booked date.

6. Gift Vouchers

Gift Vouchers purchased through the dedicated page of the website are subject to the following conditions:

Validity: 12 months from the issue date shown on the voucher itself;
Activation: the voucher becomes valid and usable only after confirmation by BBCalaGonone that the bank transfer has been received;
Use: to set the date of the service, the recipient must contact BBCalaGonone quoting the unique code shown on the certificate;
Refund: Gift Vouchers are not refundable in cash, unless otherwise agreed with BBCalaGonone;
Transferability: the voucher may be used by a person other than the buyer, by providing the code at the time of booking;
Expiry: vouchers not used by the expiry date lose their validity, unless extensions are granted at the discretion of BBCalaGonone;
The Cancellation Policy (point 4) and the Zero Weather-Risk Policy (point 5) apply to the date actually booked using the voucher.

7. Liability & Safety

The customer agrees to comply with the maximum number of people that may be carried on each boat, to use the safety equipment provided (life jackets) and to follow the instructions given by staff or the skipper. BBCalaGonone is not liable for damage resulting from reckless behaviour or failure to comply with safety rules on the part of the customer.

8. Privacy

Personal data provided when booking (first name, last name, phone number) is processed solely for managing the booking and related communications. For more information, see our Privacy Policy.

9. Applicable Law and Competent Court

These Terms & Conditions are governed by Italian law. For any dispute, the competent court is that of the consumer's place of residence or domicile, where applicable under the Italian Consumer Code.

10. Contact

For any question about bookings, cancellations or gift vouchers, you can contact BBCalaGonone on WhatsApp or by email at cusidore@tiscali.it.

Terms & Conditions